FAQ
When does the New season of dates begin every year in Egypt?
The date season ends before Ramadan every year, no later than February every year
When does the date season end?
The date season begins in September of each year in general, and for Medjool and Oasis dates it begins in October of each year.
Can I get dates all over the year outside of season?
Yes, with our company Kinda, we store large quantities of dates, provided that there is a prior contract with the customer.
Can I get a special package size other than what is available at your company?
Yes, the customer can order any package size and it can be made specifically for the customer without any additional cost to the customer.
Can you pack our owned brand?
Yes, our company can pack the customer’s own brand with the same quality specifications that are agreed upon with the customer.
Does your company ship to anywhere in the world?
Yes, we ship to anywhere in the world, and we have a sister company, Globe Exports, which handles all shipping, export and logistics procedures.
Can your company provide all the documents required for import?
Yes, the customer notifies us of all the documents required for his country and we make a copy for the customer’s review and approval only once in the first shipment. Then it is the responsibility of our company Kinda Dates to provide the documents approved by the customer every time and our company is fully responsible for matching the documents according to the request for the approved copy. From the client.
Does your company provide a certificate of conformity for products before shipment?
Yes, our company provides a certificate of conformity from accredited companies in each country (such as SGS - TUV - INTERTEK) and other companies, as well as a European certificate of conformity.
Your dates are halal?
Yes, Our dates are 100% halal, and the company provides a halal certificate.
What distinguishes Kinda dates from other dates?
We are following the highest quality assurance and quality control standards, starting with the quality of the crop, packing, storage, and fumigation, as well as conducting analyzes in external accredited labs before each shipment to ensure the safety of the product before packing.
Does your company export to different countries of the world?
Yes, our company exports to many African, Asian and European countries.
Can you provide organic certification for your products?
Yes, for Medjool dates product is following organic process and certificate of organic process compliance is provided.
